Using a cloud computing solution in your company poses many questions. We want to help you to consider your essential demands for this enterprise along the cloud check list from Allgeier
- Does the software run at the full SAAS mode?
- As a customer, do you have to install the software by yourself?
- Are there additional costs for the software apart the SAAS charges?
- Is an investment in the infrastructure necessary for running the software correctly?
- Where is the software solution located? The hosting? (site of the data centre)
- How does the maintenance service work?
- How is the invoicing procedure organized?
- Do you offer real time solution via internet?
- Do I need technical modifications at my IT?
- Is it necessary to re-organize the workflow in my company?
- Do we require an integration of the SAAS application into your working processes?
- Which interfaces, tools and models are employed for realizing it?
- Who is the co-contractor of the customer?
- Will a third party be involved in the agreement?
- Is a user or geographic expansion available when using the software?
- What kind of back office processes are required (e.g. invoicing, automated encashment via direct debit or credit card, etc.)?
- How do you exchange software versions of the application without affecting the users?
- What are for instance the update cycles and what is the necessary schedule?
- Who is the admin of users and logins?
- How many clients can be managed by this solution?
- What is the demanded and feasible level of automation for providing new clients?
- How large is the scope of service and maintenance at the service provider?
- Is a service desk provided?
- How deep are the incident management processes controlled and documented?
- What kind of operations and data can be monitored?
- Are there admin accesses?
- Do the applications respect the German Privacy Act or other relevant international legal norms?
- Is specific customer data sufficiently protected (e.g. accounting)?
- Is the protection of the processed data adequate, for instance against spy out (Data Loss Prevention)