Managed services – comprehensive support for your IT infrastructure and solutions

Benefit from our extensive expertise in optimizing your IT landscape

With our managed services, we take over the daily maintenance of your IT system landscapes so you can focus fully on your core business. Our managed IT services cover the entire spectrum – from digital operations for digitizing and optimizing your infrastructure, infrastructure and application management, IT security and collaboration solutions, to 24/7 support and proactive monitoring. This is how we ensure stable, secure operation of your systems and applications that grows with your requirements. For the public sector, we also offer a specially adapted, comprehensive IT service management package to meet regulatory requirements and support the digital transformation of public administration.

IT Managed Services – Products & Services

Infrastructure Management

Planning, implementing and operating customized IT infrastructures that combine performance, security and flexibility.

IT Lifecycle Management

Comprehensive support for your IT solutions – throughout all phases of the software lifecycle.

Managed Cloud Services

Scalable cloud solutions with a focus on security, performance and cost optimization.

Cloud and On-Premises Operation

We ensure the smooth operation of your applications with flexible, customized infrastructure concepts and hosting (public, private, hybrid).

Proactive Monitoring

Ongoing monitoring to identify and resolve problems before they arise.

End User Support

Customized support services that guarantee your employees a smoothly functioning IT workplace.

24/7 IT Support

Permanent support and quick solutions from highly qualified IT experts. Even in multi-site scenarios (e.g. in the public sector), we are at your side with field service, patch management and third-level support.

IT Security Services

Protect your IT systems from cyber attacks with modern security solutions, continuous monitoring and reliable backup concepts. Our Security Operations Center (SOC) offers you round-the-clock monitoring and response to security incidents, supported by the latest technologies and our specialized team.

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IT Service Management for the Public
Sector

Comprehensive support for all IT services for authorities and public institutions, including data center operation, field service, patch management and third-level support, as well as hosting and IT security concepts tailored to public administration.

Areas of Application

  • Operating and maintaining business-critical applications

  • Securing IT availability in various sectors

  • Optimization of IT processes to reduce costs

  • Introduction and operation of modern collaboration platforms to improve cooperation

  • Support with the migration and integration of new IT systems

  • Continuous monitoring of your systems and rapid response to security threats

  • IT operations for public authorities

Our Managed Services in operation

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Managed IT services for the cruise industry

The managed IT services for the cruise industry optimise the IT operations of the TUI Mein Schiff fleet and Hapag-Lloyd Cruises by ensuring stable systems despite limited internet connectivity on the high seas. With central and local data centres and 24/7 services, modern technologies such as DataCore, Dell VxRail and virtualisation are used. The centralised, redundant infrastructure meets maritime requirements and sustainably improves the availability and performance of the IT systems.

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IT carve-out for Globus

In the IT carve-out for Globus, a record-breaking transformation process was realised in 18 months to separate Magazine zum Globus AG from the Migros Group. This involved the migration of 95 IT services - including workplace and cloud solutions - with the help of a special migration concept. The use of technologies such as Microsoft Azure, DNS and network services ensured a seamless transition, resulting in a stand-alone, flexible and cost-efficient IT infrastructure that is future-proof and scalable.

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Cloud migration for a German airport

During the cloud migration for a German airport, Allgeier SE modernised the IT infrastructure by moving critical applications to the cloud. This enabled greater scalability, improved resilience and more efficient operations. A customised cloud migration concept minimised risks and ensured uninterrupted operations, leading to optimised processes and cost savings in the long term.

Discover our IT services for smooth and efficient IT operations

Request managed services now!
Request managed services now!

Find out more: Your managed services partners in the Allgeier Group

Managed Services for public sector organizations
Allgeier Public – Managed Services for the public sector

Managed Services, Infrastructure Management, IT as a Service & Microarchitectures, Digital Operations for the digitization and optimization of system landscapes in public administration